Hospice Resources. Caring for the Mind, Body and Spirit.

The focus of hospice relies on the belief that each of us has the right to die pain-free and with dignity, and that our loved ones will receive the necessary support to allow us to do so.

Contact us to discuss how our team of experts can provide information regarding the delivery of hospice services.

Frequently Asked Questions

Will I have my own hospice team and how often will they visit?

Every person receiving hospice has access to a hospice volunteer, registered nurse, social worker, home health aide, and chaplain (also known as the interdisciplinary team). For each person and family, the interdisciplinary team writes a care plan with the person/family that is used to make sure the person and family receive the care they need. Typically, full-time registered nurses provide care to about a dozen different families. Social workers usually work with about twice of the number. If needed, home health aides, who provide personal care, will visit most frequently.

All visits, however, are based on the person and family needs as described in the care plan and the condition of the person during the course of illness. The frequency of volunteers and spiritual care is often dependent upon request and the availability of these services. Travel requirements and other factors may cause some variation in how many individuals each hospice staff serves.

Is hospice available 24 hours a day, 7 days a week?

Hospice care is available ‘on call’ after the administrative office has closed, seven days a week, 24 hours a day. Most hospices have nurses available to respond to a call for help within minutes, if necessary. Some hospice programs have chaplains and social workers on call as well.

What happens if I can’t be cared for at home?

Heritage Hospice has our own hospice facilities and arrangements with nursing homes, hospitals or inpatient residential centers to care for people who cannot be cared for at home. However, the cost to live in these settings may not be covered by your insurance. Contact us to learn more.

Can I be cared for by hospice if I reside in a nursing facility or other type of long-term care facility?

Hospice services can be provided to a person who has a life-limiting illness wherever they live. This means a person living in a nursing facility or long-term care facility can receive specialized visits from hospice nurses, home health aides, chaplains, social workers, and volunteers, in addition to other care and services provided by the nursing facility. The hospice and the nursing home will have a written agreement in place in order for the hospice to serve residents of the facility.

Do state and federal reviewers inspect and evaluate hospices?

Yes. There are state licensure requirements that must be met by hospice programs in order for them to deliver care. In addition, hospices must comply with federal regulations in order to be approved for reimbursement under Medicare. Hospices must periodically undergo inspection to be sure they are meeting regulatory standards in order to maintain their license to operate and the certification that permits Medicare reimbursement.

Do you have a foundation to make donations to?

Heritage Hospice Foundation is a publicly supported nonprofit 501c3 foundation dedicated to promote and support end-of-life care and services in the community through education, fundraising and gifting to patients and their families. Heritage Hospice Foundation is funded solely through donations of friends and family of loved ones who have experienced hospice and by the generosity and kindness of individuals and businesses in the community. Click here to visit our website and make donations.


Helpful Organizations

Planning ahead? Caring for someone? Living with a life-limiting illness? Grieving a loss?

Contact Heritage Hospice at (770) 423-5959.

Access valuable hospice information at: Caring Connections
website, available from The National Association of Hospice and Palliative Care Organization at www.caringinfo.org.

Hospice and Palliative Care

Advance Care Planning


Disease Specific